Privacy Policy

Last updated: February 4, 2026

Smart Alert Tech LLC ("we," "our," or "us") operates the Sound Alert mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your information when you use our App.

1. Information We Collect

We are committed to collecting only the minimum data necessary to provide our service. The App may collect the following types of information:

• Device Information: Device model, operating system version, app version, and unique device identifiers for analytics and crash reporting purposes.
• Usage Data: Anonymous interaction data such as feature usage and app performance metrics to help us improve the App.
• Subscription Data: If you subscribe to our premium features, purchase information is handled by Google Play and we do not store your payment details.

We do not collect, store, or transmit audio recordings, personal conversations, or any sound data from your device's microphone.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain the App's functionality
• To improve and optimize user experience
• To identify and fix technical issues (crash reporting)
• To manage your subscription and premium features

3. Third-Party Services

Our App uses the following third-party services that may collect information:

• Google Firebase: For analytics, crash reporting, and app performance monitoring. Firebase's privacy policy can be found at firebase.google.com/support/privacy.
• Google Play Billing: For processing subscription payments. Managed by Google under their Privacy Policy.

4. Data Security

We take appropriate technical and organizational measures to protect your information. All data transmitted from the App is encrypted using industry-standard TLS (Transport Layer Security) protocol.

5. Data Retention & Deletion

We retain anonymous analytics data for a maximum of 26 months. You may request deletion of any personal data associated with your account by contacting us at the email address below. We will process deletion requests within 30 days.

6. Children's Privacy

Our App is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to data portability
• Right to object to or restrict processing

To exercise any of these rights, please contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Smart Alert Tech LLC
Shams Business Center, Sharjah Media City Free Zone
Al Messaned, Sharjah, UAE
Email: support@soundalert.com